About Xool Aircon Experts
Xool Aircon Experts started out due to a real need we experienced as aircon owners ourselves. We were always frustrated with the sub-standard work we get from various aircon service provider and we started Xool to raise the bar on customer experience.
Here are the main challenges that we solve:
- Aircon contractors always leave a mess after the job
- Paying more doesn't guarantee better service or cleaner aircon
- Always wasting time calling to ask for appointment availability but can't get the time/date you need
- We think it's necessary to modernize aircon servicing experience by moving the booking and payment process online
How are we doing it?
- We are the FIRST Aircon Company in Singapore you can book an appointment and pay online using a credit card.
- We understand a lot of our customers are busy so we want to get the job done fast and leave your place as clean as we got in, if not better. Our professional and experienced industry experts will deliver the service quicker, cleaner and friendlier!
- All of our management and field aircon experts have great attitude and we will make it right for you just to make you happy. You should let us know if there's anything we can do to make it right for you because we will!
- We care about delivering much better value for the same price as our competitors. We can afford to compete on price because we don't waste your time on missed appointments or checking with us on service availability and in return we save time and cost of operations. We can do this because we have the best appointment scheduling function on our website - you can pick a time and date, change it or cancel it on our website without calling us. We pass the savings to you!
- Enable you to schedule an appointment online to save you the hassle of calling to check for schedule availability yet being there for you if you prefer to talk to us.
- Cashless transaction so you can pay online with any major credit cards and earn reward points. We will not charge any credit card transactions fees.
- Spotless and no mess after servicing your aircon. If you are unhappy with the condition we left with, call us immediately and we'll make it right for you.
- Email, SMS and Calendar reminders to ensure you don't miss an appointment or do not miss the quarterly maintenance requirement for home rentals.
Xool Industries Pte Ltd
60 Kaki Bukit Place, Eunos Techpark S415979 Singapore